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Privacy Policy

Last updated: July 29, 2026

On this page

  1. Information We Collect
  2. How We Use Your Information
  3. Text Messaging (SMS) Program
  4. How We Share Information
  5. How We Protect Your Information
  6. Cookies & Website Data
  7. Your Choices & Rights
  8. Changes to This Policy
  9. Contact Us

1. Information We Collect

Apex Insurance Group ("Apex," "we," "us," or "our") collects information you provide directly to us, such as when you request a quote, contact us by phone, email, or text, or fill out a form on our website. This may include your name, address, phone number, email address, and details about the property, vehicle, or business you're seeking to insure.

We may also automatically collect limited technical information when you visit our website, such as your browser type, device information, and general location, through standard web technologies described in the Cookies section below.

2. How We Use Your Information

We use the information we collect to:

  • Provide insurance quotes, policy servicing, and customer support
  • Respond to your inquiries and follow up on requests
  • Send appointment reminders, renewal notices, and account-related communications
  • Improve our website, services, and communications
  • Comply with legal, regulatory, and insurance industry requirements

3. Text Messaging (SMS) Program

If you opt in to receive text messages from Apex Insurance Group, we use your mobile number and consent solely to deliver the messages you've agreed to receive — such as quote follow-ups, appointment reminders, or policy notifications.

"Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties."

For full details on our text messaging program, including message types, frequency, and how to opt out, see our Terms & Conditions.

4. How We Share Information

Apart from the SMS-specific commitment above, we may share information with:

  • Insurance carriers and underwriters, in order to obtain quotes and bind or service a policy
  • Service providers who support our operations (such as hosting or communications tools), under confidentiality obligations
  • Regulators or authorities where required by law

We do not sell your personal information, and — as stated above — we never share text messaging opt-in data or consent with any third party.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, but we work to maintain appropriate protections for the information we hold.

6. Cookies & Website Data

Our website may use cookies or similar technologies to help it function properly and to understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect some site features.

7. Your Choices & Rights

You may ask us to update or correct your contact information, opt out of marketing communications at any time, or opt out of text messages by texting STOP to the number you've been messaging from. Depending on your state, you may have additional rights regarding your personal information; contact us using the information below to make a request.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes are posted means you accept the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

  • Apex Insurance Group — 510 S Clearwater Loop, Post Falls, ID 83854
  • Phone: 208-956-0524
  • Email: info@apexinsgrp.com
Apex Insurance Group

Independent insurance advisors serving Post Falls, Coeur d'Alene & Spokane. Confidence, clarity, and protection at every stage of life.

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  • 208-956-0524
  • info@apexinsgrp.com
  • 510 S Clearwater Loop
    Post Falls, ID 83854
© 2026 Apex Insurance Group. All rights reserved. Licensed independent insurance agency — ID, WA, OR, CA, MT, CO, AZ, TX, TN, OH, IA & SC Privacy Policy  |  Terms & Conditions